Privacy & Terms

Effective Date: May 30 2025

Website of Pine Valley Pharmacy

General Information

Welcome to Pine Valley Pharmacy (“we,” “us,” or “our”). These Terms of Use and Privacy Policy govern your access to and use of our website. By using our website, you agree to be bound by the terms outlined below. If you do not agree, please do not use our site.

Medical Disclaimer

The content on our website is for informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician, pharmacist, or other qualified healthcare provider with any questions regarding a medical condition or treatment.

Use of this website does not establish a patient-pharmacist relationship.

Use of Website

You may use our website for lawful purposes only. You agree not to use the site:

• For any unlawful or fraudulent purpose
• To solicit others to perform unlawful acts
• To violate any Canadian laws or regulations
• To transmit viruses or malicious code
• To infringe on our or others’ intellectual property

We may restrict or terminate access to our website if misuse is detected.

Your Privacy Rights

Pine Valley Pharmacy is committed to protecting your privacy in accordance with PIPEDA and applicable provincial health privacy laws.

What Personal Information We Collect

We may collect:

• Contact details (name, email, phone, address)
• Health information (medications, prescription data)
• Usage data (IP address, browser type, time spent on site)

Why We Collect It

We collect and use your personal information to:

• Provide pharmacy services and fulfill prescriptions
• Contact you for customer service or prescription matters
• Comply with legal and regulatory obligations
• Improve our website and user experience

Consent

By using our website and voluntarily submitting information, you consent to the collection, use, and disclosure of your personal information as outlined in this policy.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

Data Security

We take reasonable steps to safeguard your information, including physical, administrative, and technical security measures. However, no system can guarantee absolute security.

Prescription Services

If you upload or transmit a prescription:

• You affirm the prescription was issued by a licensed Canadian healthcare provider.
• You authorize Pine Valley Pharmacy to verify it with the issuing professional.

We may decline any submission that appears incomplete, invalid, or unverifiable.

Children’s Privacy

Our website is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children.

Third-Party Links

This website may contain links to external websites. These third-party sites are not operated by Pine Valley Pharmacy, and we are not responsible for their privacy practices or content.

Intellectual Property

All website content including design, text, images, logos, and software is the property of Pine Valley Pharmacy or its licensors and is protected by Canadian copyright and trademark laws.

Limitation of Liability

To the fullest extent permitted under Canadian law, Pine Valley Pharmacy disclaims liability for any direct, indirect, or consequential damages arising from use of this website.

Changes to This Policy

We reserve the right to update this Terms of Use and Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

Contact Information

If you have any questions or requests regarding our Terms or Privacy Policy, or wish to access or correct your personal information, please contact us:

Pine Valley Pharmacy
7700 Pine Valley Drive Vaughan, Ontario L4L 2X4
Phone: 905-851-2121